MobileSupport - RemoteCall 7.4.4.502
Free Version
Publisher Description
MobileSupport - RemoteCall - A mobile support solution to remotely connect, view and control mobile devices.
Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.
[Key Features]
1. Screen Control
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.
2. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
3. Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
4. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
5. Send and receive files
Customer can send local files to the agent.
6. Check the app list
Support agent can review the application installed on the customer's device and request to uninstall it in order to solve the problem.
[Receiving Mobile Device Support - Customers]
1. Download, install, and then launch the ‘MobileSupport’ application.
2. To connect remotely, click the [Permission Settings] button to allow all required permissions.
3. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
4. Engage in real-time video support.
5. Close the application once video support session has ended.
* It is compatible with Android OS 4.0 or later. Using the latest version is recommended.
About MobileSupport - RemoteCall
MobileSupport - RemoteCall is a free app for Android published in the Office Suites & Tools list of apps, part of Business.
The company that develops MobileSupport - RemoteCall is RSUPPORT Co., Ltd.. The latest version released by its developer is 7.4.4.502. This app was rated by 1 users of our site and has an average rating of 5.0.
To install MobileSupport - RemoteCall on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2024-02-07 and was downloaded 20 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the MobileSupport - RemoteCall as malware as malware if the download link to com.rsupport.rs.activity.rsupport is broken.
How to install MobileSupport - RemoteCall on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the MobileSupport - RemoteCall is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by MobileSupport - RemoteCall will be shown. Click on Accept to continue the process.
- MobileSupport - RemoteCall will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
